TY  - BOOK
AU  - Fearn-Banks,Kathleen
TI  - Crisis communications: a casebook approach 
SN  - 0805857729
AV  - HD59  .F42 2007
PY  - 2007///
CY  - Mahwah, NJ
PB  - Lawrence Erlbaum Associates, Incorporated
KW  - Public relations
KW  - Management
KW  - Case studies
KW  - Crisis management
KW  - Advertising
ER  -