TY - BOOK AU - Martin,Karen TI - The Kaizen event planner: achieving rapid improvement in office, service and technical environments SN - 9781563273513 AV - HD58.9 .M38 2007 PY - 2007/// CY - New York PB - Productivity KW - Organizational effectiveness KW - Industrial efficiency KW - Waste minimization KW - Production management ER -