TY - BOOK AU - Ammerman,Max TI - The root cause analysis handbook: a simplified approach to identifying, correcting and reporting workplace errors SN - 9780527763268 AV - TS156 .A45 1998 PY - 1998/// CY - New York PB - Productivity Press KW - Quality control KW - Data processing KW - Industrial accidents KW - Investigation KW - Problem solving ER -