TY  - BOOK
AU  - Damelio,Robert
TI  - The basics of process mapping
SN  - 9780527763169
AV  - T60.8  .D35 1996
PY  - 1996///
CY  - New York
PB  - Productivity Press
KW  - Work design
KW  - Flow charts
KW  - Organizational effectiveness
ER  -