TY - BOOK AU - Osborne,Stephen P. AU - Brown,Kerry TI - Managing change and innovation in public service organizations T2 - Routledge masters in public management series SN - 0415328977 AV - JF1525.O73 .O82 2005 PY - 2005/// CY - London PB - Routledge KW - Public administration KW - Organizational change ER -