Evans, James R. , Operations management : an integrated goods and services approach / James R. Evans, David A. Collier. - xxviii, 830 pages : color illustrations ; 28 cm.+ 3 computer optical disc (4 3/4 in.). ISBN: 9780324360783 0324360789 Subjects--Topical Terms: Production management. LC Class. No.: TS155 / .E924 2007