TY  - BOOK
AU  - Shockley-Zalabak,Pamela S.
TI  - Fundamentals of organizational communication: knowledge, sensitivity, skills, values 
SN  - 9780205545957
AV  - HD30.3  .S56 2009
PY  - 2009///
CY  - Boston, MA
PB  - Pearson
KW  - Communication in organizations
ER  -