TY  - BOOK
AU  - Lovelock,Christopher H.
AU  - Walker,Rhett H.
AU  - Patterson,Paul G.
TI  - Services marketing 4: an Asia-Pacific and Australian perspective 
SN  - 9780733986789
AV  - HF5415.122  .L68 2007
PY  - 2007///
CY  - Frenchs Forest, NSW
PB  - Pearson
KW  - Service industries
KW  - Australia
KW  - Marketing
KW  - New Zealand
KW  - Pacific Area
KW  - Customer services
ER  -