Szlam, Aleksander. , <br/><br/>
Predictive dialing fundamentals :  an overview of predictive dialing technologies, their applications and usage today, with a predominant emphasis on outbound call management / 
Aleksander Szlam, Ken Thatcher. 
 - 153 pages :  illustrations ;  23 cm. 
<br/><br/><label>ISBN: </label>0936648805 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management information systems.<br/>Customer services.
<br/><br/><label>LC Class. No.: </label>TK6397   / .S94 1996