TY  - BOOK
AU  - Hartley,Jean
TI  - Managing to improve public services
SN  - 9780521708272 (pbk.)
AV  - JF1351  .M36 2008
PY  - 2008///
CY  - New York
PB  - Cambridge University Press
KW  - Public administration
KW  - Management
KW  - Evaluation
ER  -