TY  - BOOK
AU  - Duggan,Kevin J.
AU  - Healey,Tim
TI  - Operational excellence in your office: a guide to achieving autonomous value stream flow with lean techniques 
SN  - 9781498714082
AV  - kpm HD58.9 .D866 2016
PY  - 2016///
CY  - Boca Raton
PB  - CRc Press, Taylor & Francis Group
KW  - Organizational effectiveness
KW  - Organizational behavior
N1  - Includes bibliographical references and index
ER  -