TY - BOOK AU - Immordino,Kathleen M. TI - Organizational assessment and improvement in the public sector T2 - Book series on public administration & public policy SN - 9781420084207 AV - JK421 .I45 2010 PY - 2010///] CY - Boca Raton PB - CRC Press KW - Organizational effectiveness KW - United States KW - Evaluation KW - Administrative agencies KW - Management ER -