Pidd, Michael. , <br/><br/>
Measuring the performance of public services :  principles and practice / 
Michael Pidd. 
 - xv, 316 pages :  illustrations ;  26 cm. 
<br/><br/><label>ISBN: </label>9781107004658 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Public administration --Management.<br/>Public administration --Management --Evaluation.<br/>Public administration --Evaluation.<br/>Business and economics --Organizational Behavior.
<br/><br/><label>LC Class. No.: </label>JF1351   / .P52 2012