Coltri, Laurie S. , <br/><br/>
Conflict diagnosis and alternative dispute resolution / 
Laurie S. Coltri. 
 - xxix, 638 pages :  illustrations ;  26 cm. 
<br/><br/><label>ISBN: </label>0130981095 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Dispute resolution (Law).<br/>Mediation.<br/>Negotiation.<br/>Conflict management.
<br/><br/><label>LC Class. No.: </label>K2390   / .C64 2004