TY  - BOOK
AU  - Coltri,Laurie S.
TI  - Conflict diagnosis and alternative dispute resolution
SN  - 0130981095
AV  - K2390  .C64 2004
PY  - 2004///
CY  - Upper Saddle River, NJ
PB  - Prentice Hall
KW  - Dispute resolution (Law)
KW  - Mediation
KW  - Negotiation
KW  - Conflict management
ER  -