TY  - BOOK
AU  - Evans,David R.
TI  - Essential interviewing: a programmed approach to effective communication 
SN  - 0534558488
AV  - BF637.I5  .E87 2004
PY  - 2004///
CY  - Australia
PB  - Thomson-Brooks/Cole
KW  - Interviewing
KW  - Programmed instruction
KW  - Interpersonal communication
ER  -