Williams, Christine,  1951- <br/><br/>
Service quality in leisure and tourism / 
Christine Williams and John Buswell 
 - Wallingford, Oxon, UK ;  Cambridge, MA :  CABI Pub.,  c2003 
 - ix, 230 p. :  ill. ;  25 cm. 
<br/><br/>Includes bibliographical references (p. 209-222) and index. 
<br/><br/><label>ISBN: </label>0851995411 (paperback) 9780851995410 (paperback) 
<br/><br/><label>LCCN: </label>2002010655 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Tourism<br/>Leisure industry<br/>Quality assurance
<br/><br/><label>LC Class. No.: </label>G155 A1 W722S 2003