TY  - BOOK
AU  - Zavala,Alice
AU  - Hass,Kathleen B.
TI  - The art and power of facilitation: running powerful meetings 
T2  - Business analysis essential library
SN  - 1567262120
AV  - HM751  .Z38 2008
PY  - 2008///
CY  - Vienne,VA
PB  - Management Concepts
KW  - Group facilitation
KW  - Business meetings
N1  - includes bibliographical references and index
ER  -