TY  - BOOK
AU  - Waldron,Vincent R.
AU  - Kassing,Jeffrey W.
TI  - Managing risk in communication encounters: strategies for the workplace 
SN  - 9781412966672
AV  - HD30.3  .W35 2011
PY  - 2011///
CY  - Los Angeles
PB  - SAGE
KW  - Communication in organizations
KW  - Interpersonal communication
KW  - Business communication
KW  - Risk
KW  - Sociological aspects
ER  -