TY  - BOOK
AU  - Alessandra,Tony
AU  - O'Connor,Michael J.
AU  - Van Dyke,Janice
TI  - People smarts: bending the golden rule to give others waht they want 
SN  - 9780883904213
AV  - HM132  .A53 1994
PY  - 1994///
CY  - San Francisco, CA
PB  - Pfeiffer
KW  - Interpersonal relations
N1  - includes index
ER  -