Wood, Julia T <br/><br/>
Interpersonal communication :  everyday encounters / 
Julia T. Wood 
 - 8th ed. 
 - Boston, MA :  Cengage Learning,  2016 
 - xxii, 405 p. :  illustrations (chiefly color) ;  26 cm. 
<br/><br/>Includes bibliographical references (pages 371-396) and index. 
<br/><br/>Part I: The fabric of interpersonal communication -- 1. A First look at interpersonal communication -- 2. Communication and personal identity -- 3. Perception and communication -- 4. The World of words -- 5. The World beyond words -- 6. Mindful listening -- Part II: Weaving communication into relationships -- 7. Emotions and communication -- 8. Communication climate: The Foundation of personal relationships -- 9. Managing conflict in relationships -- 10. Friendships in our lives -- 11. Committed romantic relationships -- 12. Communication in families -- Epilogue: Continuing the conversation 
<br/><br/><label>LC Class. No.: </label>BF637.C45