TY - GEN AU - R. Kalaivalli R. Ratnam, AU - Faridah Nazir, TI - Panduan proses pengauditan MS ISO 9001 di Institut Pendidikan Guru SN - 9789835991486 (paperback) AV - TS156.6 PY - 2017/// CY - Petaling Jaya, Selangor PB - Sasbadi Sdn. Bhd. KW - ISO 9001 Standards KW - Auditing KW - Quality control KW - Compliance auditing KW - Education KW - Management KW - Malaysia N1 - Includes bibliographical references (pages [71]) and index ER -