TY  - BOOK
AU  - Bayer,Michael
TI  - Computer telephony demystified: putting CTI, media services, and IP telephony to work 
SN  - 0071359877
AV  - TK5105.886  .B39 2001
PY  - 2001///]
CY  - New York
PB  - McGraw-Hill
KW  - Internet telephony
KW  - TCP/IP (Computer network protocol)
KW  - Telephony systems
KW  - Multimedia systems
ER  -