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	1.	No cover image available Total quality service : .a simplified approach to using the baldridge award criteria / Sheila Kessler. by Kessler, Sheila [author] Material type: Text; Format: print Publisher: Kuala Lumpur : Syarikat First Agency, 1996 Availability: Items available for loan: PERPUSTAKAAN GUNASAMA HAB PENDIDIKAN TINGGI PAGOH (2)Call number: HD62.15 .K47 1996, ... Place hold Place recall Add to cart (remove)
	2.	The new leader : bringing creativity and innovation to the workplace / Gregory P. Smith. by Smith, Gregory P [author] Material type: Text; Format: print Publisher: Kuala Lumpur : Syarikat First Agency Publishing, 1997 Availability: Items available for loan: PERPUSTAKAAN GUNASAMA HAB PENDIDIKAN TINGGI PAGOH (1)Call number: HD58.82 .S64 1997. Place hold Place recall Add to cart (remove)

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