The dark side of CRM : customers, relationships and management / edited by Bang Nguyen, Lyndon Simkin and Ana Isabel Canhoto.

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TextPublisher: Abingdon, Oxon ; New York, NY : Routledge, 2016Description: xviii, 303 pages : illustrations ; 24 cmContent type:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books - Printed	PERPUSTAKAAN GUNASAMA HAB PENDIDIKAN TINGGI PAGOH Main Library General	HF5415.5. D17 2016 (Browse shelf(Opens below))	Available		1000332934

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