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	1.	Quality management for organizational excellence : introduction to total quality / David L. Goetsch, Stanley B. Davis. by Goetsch, David L [author] Davis, Stanley B Edition: 7th ed. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Boston : Pearson Education , 2013 Availability: Items available for loan: PERPUSTAKAAN GUNASAMA HAB PENDIDIKAN TINGGI PAGOH (1)Call number: HD62.15 .G634 2013. Place hold Place recall Add to cart (remove)
	2.	ISO 14000 environmental management / David L. Goetsch, Stanley B. Davis. by Goetsch, Davis L [author] Davis, Stanley B Material type: Text; Format: print Publisher: Upper Saddle River, NJ : Prentice Hall, 2001 Availability: Items available for loan: PERPUSTAKAAN GUNASAMA HAB PENDIDIKAN TINGGI PAGOH (14)Call number: TS155.7 .G63 2001, ... Place hold Place recall Add to cart (remove)
	3.	Quality management : introduction to total quality management of production, processing, and services / David L. Goetsch, Stanley B. Davis. by Goetsch, David L [author] Davis, Stanley B Edition: 3rd ed. Material type: Text; Format: print Publisher: Upper Saddle River, New Jersey : Prentice-Hall, 2000 Availability: Items available for loan: PERPUSTAKAAN GUNASAMA HAB PENDIDIKAN TINGGI PAGOH (3)Call number: HD62.15 .G64 2000, ... Place hold Place recall Add to cart (remove)
	4.	Understanding and implementing ISO 9000 and ISO standards / David L. Goetsch, Stanley B. Davis. by Goetsch, David L [author] Davis, Stanley B Material type: Text; Format: print Publisher: Upper Saddle River, NJ : Prentice Hall, 1998 Availability: Items available for loan: PERPUSTAKAAN GUNASAMA HAB PENDIDIKAN TINGGI PAGOH (1)Call number: TS156.6 .G63 1998. Place hold Place recall Add to cart (remove)
	5.	Quality management : introduction to total quality management for production, processing and services / David L. Goetsch, Stanley B. Davis. by Goetsch, David L [author] Davis, Stanley B Edition: 4th ed. Material type: Text; Format: print Publisher: Upper Saddle River, NJ : Prentice Hall, 2003 Availability: Items available for loan: PERPUSTAKAAN GUNASAMA HAB PENDIDIKAN TINGGI PAGOH (1)Call number: HD62.15 .G63 2003. Place hold Place recall Add to cart (remove)
	6.	Introduction to total quality : quality management for production, processing and services / David L. Geotsch, Stanley B. Davis. by Goetsch, David L [author] Davis, Stanley B Edition: 2nd ed. Material type: Text; Format: print Publisher: New York : Prentice Hall, 1997 Availability: Items available for loan: PERPUSTAKAAN GUNASAMA HAB PENDIDIKAN TINGGI PAGOH (1)Call number: HD62.15 .G634 1997. Place hold Place recall Add to cart (remove)
	7.	Quality management : introduction to total quality management for production, processing and services / David L. Goetsch, Stanley B. Davis. by Goetsch, David L [author] Davis, Stanley B Edition: 5th ed. Material type: Text; Format: print Publisher: Upper Saddle River, NJ : Pearson, 2006 Availability: Items available for loan: PERPUSTAKAAN GUNASAMA HAB PENDIDIKAN TINGGI PAGOH (1)Call number: HD62.15 .G63 2006. Place hold Place recall Add to cart (remove)
	8.	Effective customer service : ten steps for technical professions / David L. Goetsch, Stanley B. Davis. by Goetsch, David L [author] Davis, Stanley B Series: Material type: Text; Format: print Publisher: Upper Saddle River, NJ : Pearson Education, 2004 Availability: Items available for loan: PERPUSTAKAAN GUNASAMA HAB PENDIDIKAN TINGGI PAGOH (1)Call number: HF5415.5 .G63 2004. Place hold Place recall Add to cart (remove)

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