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1.
Quality and me : lessons from and evolving life / Philip B Crosby. by
Material type: Text Text; Format: print
Publisher: San Francisco : Jossey-Bass, 1999
Availability: Items available for loan: PERPUSTAKAAN GUNASAMA HAB PENDIDIKAN TINGGI PAGOH (1)Call number: HD62.15 .C76 1999.

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2.
Let's talk quality : 96 questions you always wanted to ask phill crosby / Philip B. Crosby. by
Material type: Text Text; Format: print
Publisher: New York : McGraw Hill, 1989
Availability: Items available for loan: PERPUSTAKAAN GUNASAMA HAB PENDIDIKAN TINGGI PAGOH (1)Call number: TS156.6 .C76 1989.

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