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1.
Quality assurance : the route to efficiency and competitiveness / Lionel Stebbing. by Series:
Edition: 3rd ed.
Material type: Text Text; Format: print
Publisher: New York : Ellis Horwood, 1993
Availability: Items available for loan: PERPUSTAKAAN GUNASAMA HAB PENDIDIKAN TINGGI PAGOH (2)Call number: TS156.6 .S73 1993, ...

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2.
Quality management in the service industry / Lionel Stebbing by
New York : Ellis Horwood, 1990Publisher: © 1990
Availability: Items available for loan: PERPUSTAKAAN GUNASAMA HAB PENDIDIKAN TINGGI PAGOH (1)Call number: HD9980.5 .S75 1990 c.4.

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