| 000 | 00820cam a2200241 4500 | ||
|---|---|---|---|
| 001 | u101443 | ||
| 003 | SIRSI | ||
| 008 | 110131 eng | ||
| 020 | _a9781412929530 (pbk.) | ||
| 020 | _a1412929539 (pbk.) | ||
| 050 |
_aTS155 _b.H64 2006 |
||
| 100 | 1 | _aHollins, Bill | |
| 245 | 1 | 0 |
_aManaging service operations : _bdesign and implementation / _cBill Hollins, Sadie Shinkins |
| 260 |
_aThousand Oaks, CA : _bSage, _c2006 |
||
| 300 |
_axii, 299 p. : _bill. ; _c25 cm. |
||
| 650 | 0 | _aProduction management | |
| 650 | 0 |
_aService industries _xManagement |
|
| 650 | 0 | _aWork design | |
| 700 | 1 | _aShinkins, Sadie | |
| 907 |
_a.b10204003 _b29-08-23 _c05-09-18 |
||
| 998 |
_am _b29-08-23 _cm _da _e- _feng _g _h0 |
||
| 999 |
_c11784 _d11784 |
||