000 00851cam a2200241 4500
001 u103195
003 SIRSI
008 110131 eng
020 _a9780521855112
020 _a052185511X
050 _aHD58.9
_b.B87 2007
245 0 0 _aBusiness performance measurement :
_bunifying theories and integrating practice /
_cAndy Neely
250 _a2nd ed.
260 _aCambridge :
_bCambridge University Press,
_c2007
300 _axvi, 511 p. :
_bill., charts ;
_c25 cm.
650 0 _aTotal quality management
650 0 _aOrganizational effectiveness
_xMeasurement
650 0 _aPerformance
_xMeasurement
700 1 _aNeely, Andy
907 _a.b10207508
_b29-08-23
_c05-09-18
998 _am
_b29-08-23
_cm
_da
_e-
_feng
_g
_h0
999 _c12132
_d12132