| 000 | 01019cam a2200289 i 4500 | ||
|---|---|---|---|
| 001 | u41071 | ||
| 003 | SIRSI | ||
| 005 | 20240619144914.0 | ||
| 008 | 110131 eng | ||
| 020 | _a0471023221 | ||
| 050 |
_aHD1394 _b.F74 1995 |
||
| 100 | 1 |
_aFriday, Stormy. , _eauthor _9142933 |
|
| 245 | 1 | 0 |
_aQuality facility management : _ba marketing and customer service approach / _cStormy Friday, David G. Cotts. |
| 264 | 1 |
_aNew York : _bJohn Wiley, _c1995. |
|
| 300 |
_axv, 222 pages : _billustrations ; _c28 cm. |
||
| 336 |
_atext _btxt _2rdacontent |
||
| 337 |
_aunmediated _bn _2rdamedia |
||
| 338 |
_avolume _bnc _2rdacarrier |
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| 596 | _a1 3 | ||
| 650 | 0 |
_aFacility management. _915248 |
|
| 650 | 0 |
_aTotal quality management. _91931 |
|
| 650 | 0 |
_aConsumer satisfaction. _914905 |
|
| 700 | 1 |
_aCotts, David G. _9111535 |
|
| 907 |
_a.b10050681 _b07-11-22 _c12-09-17 |
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| 998 |
_am _b06-11-22 _cm _da _e- _feng _g _h0 |
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| 999 |
_c2676 _d2676 |
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