000 | 01068cam a2200301 i 4500 | ||
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001 | u74748 | ||
003 | SIRSI | ||
005 | 20240619145836.0 | ||
008 | 110131 eng | ||
020 | _a0071465448 | ||
020 | _a9780071465441 | ||
050 |
_aTS156 _b.Y364 2008 |
||
100 | 1 |
_aYang, Kai. , _eauthor _9137324 |
|
245 | 1 | 0 |
_aVoice of the customer : _bcapture and analysis / _cKai Yang. |
264 | 1 |
_aNew York : _bMcGraw-Hill, _c2008. |
|
300 |
_axi, 416 pages : _billustrations ; _c24 cm. |
||
336 |
_atext _btxt _2rdacontent |
||
337 |
_aunmediated _bn _2rdamedia |
||
338 |
_avolume _bnc _2rdacarrier |
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490 | 1 | _aMcgraw-Hill's biomedical engineering series | |
596 | _a1 3 | ||
650 | 0 |
_aQuality control _xStatistical methods. _9226 |
|
650 | 0 |
_aProduction management _xStatistical methods. _990607 |
|
650 | 0 |
_aSix sigma (Quality control standard). _9191 |
|
907 |
_a.b10367111 _b07-11-22 _c12-09-18 |
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998 |
_am _b06-11-22 _cm _da _e- _feng _g _h0 |
||
999 |
_c28080 _d28080 |