000 | 01093cam a2200277 i 4500 | ||
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001 | u93642 | ||
003 | SIRSI | ||
005 | 20240619150121.0 | ||
008 | 110131 eng | ||
020 |
_a0936648805 _qpbk. |
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050 |
_aTK6397 _b.S94 1996 |
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100 | 1 |
_aSzlam, Aleksander. , _eauthor _9207228 |
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245 | 1 | 0 |
_aPredictive dialing fundamentals : _ban overview of predictive dialing technologies, their applications and usage today, with a predominant emphasis on outbound call management / _cAleksander Szlam, Ken Thatcher. |
264 | 1 |
_aNew York : _bFlatiron Publishing, _c1996. |
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300 |
_a153 pages : _billustrations ; _c23 cm. |
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336 |
_atext _btxt _2rdacontent |
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337 |
_aunmediated _bn _2rdamedia |
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338 |
_avolume _bnc _2rdacarrier |
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596 | _a3 | ||
650 | 0 |
_aManagement information systems. _92007 |
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650 | 0 |
_aCustomer services. _910630 |
|
700 | 1 |
_aThatcher, Ken. _9207229 |
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907 |
_a.b1044323x _b07-11-22 _c28-11-18 |
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998 |
_am _b06-11-22 _cm _da _e- _feng _g _h0 |
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999 |
_c35683 _d35683 |