000 01093cam a2200277 i 4500
001 u93642
003 SIRSI
005 20240619150121.0
008 110131 eng
020 _a0936648805
_qpbk.
050 _aTK6397
_b.S94 1996
100 1 _aSzlam, Aleksander. ,
_eauthor
_9207228
245 1 0 _aPredictive dialing fundamentals :
_ban overview of predictive dialing technologies, their applications and usage today, with a predominant emphasis on outbound call management /
_cAleksander Szlam, Ken Thatcher.
264 1 _aNew York :
_bFlatiron Publishing,
_c1996.
300 _a153 pages :
_billustrations ;
_c23 cm.
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
596 _a3
650 0 _aManagement information systems.
_92007
650 0 _aCustomer services.
_910630
700 1 _aThatcher, Ken.
_9207229
907 _a.b1044323x
_b07-11-22
_c28-11-18
998 _am
_b06-11-22
_cm
_da
_e-
_feng
_g
_h0
999 _c35683
_d35683