| 000 | 01249cam a2200349 i 4500 | ||
|---|---|---|---|
| 001 | u104694 | ||
| 003 | UTHM | ||
| 005 | 20240619150634.0 | ||
| 008 | 110131 eng | ||
| 020 | _a9780470382417 | ||
| 020 | _a0470382414 | ||
| 040 |
_aeng _erda _dSFPAGOH |
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| 050 |
_aTK5105.5 _b.S24 2010 |
||
| 100 | 1 |
_aSalvendy, Gavriel. , _eauthor _912841 |
|
| 245 | 1 | 0 |
_aIntroduction to service engineering / _cedited by Gavriel Salvendy and Waldemar Karwowski. |
| 264 | 1 |
_aHoboken, NJ : _bJohn Wiley, _c2010. |
|
| 300 |
_axii, 659 pages : _billustrations ; _c25 cm. |
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| 336 |
_atext _btxt _2rdacontent |
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| 337 |
_aunmediated _bn _2rdamedia |
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| 338 |
_avolume _bnc _2rdacarrier |
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| 596 | _a1 4 | ||
| 650 | 0 |
_aComputer networks _xManagement. _912842 |
|
| 650 | 0 |
_aService industries _xInformation technology. _912843 |
|
| 650 | 0 |
_aCustomer services _xInformation technology. _912844 |
|
| 650 | 0 |
_aService-oriented architecture (Computer science). _912845 |
|
| 700 | 1 |
_aKarwowski, Waldemar. _96122 |
|
| 907 |
_a.b10582630 _b17-05-21 _c06-04-21 |
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| 998 |
_am _b06-04-21 _cm _da _e- _feng _g _h0 |
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| 999 |
_c49592 _d49592 |
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