| 000 | 010080000a22002890004500 | ||
|---|---|---|---|
| 006 | |||
| 008 | 171102t2016 ts a g 001 0 eng d | ||
| 020 | _a9789351158059 (paperback) | ||
| 040 |
_aUIAM _beng _erda |
||
| 050 | 4 | _aHE8788 | |
| 245 | 0 | 0 |
_aContact center services : _bintermediate / _c[authorised and edited by 3G E-learning FZ LLC] |
| 264 | 1 |
_a[United Arab Emirates] : _b3G Elearning FZ LLC, _c2016 |
|
| 264 | 4 | _cc2016 | |
| 300 |
_av, 312 pages : _bcolor illustrations ; _c30 cm. + _e1 DVD (4 3/4 in). |
||
| 336 |
_2rdacontent _atext |
||
| 337 |
_2rdamedia _aunmediated |
||
| 338 |
_2rdacarrier _avolume |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 596 | _a1 11 | ||
| 650 | 0 | _aCall centers | |
| 650 | 0 |
_aCall centers _xManagement |
|
| 650 | 0 |
_aCall centers _xComputer network resources |
|
| 650 | 0 | _aTelephone etiquette | |
| 710 | 2 | _a3G Elearning FZ LLC (Firm) | |
| 907 |
_a.b10646620 _b01-12-22 _c01-12-22 |
||
| 998 |
_am _b30-11-22 _c- _d- _e- _feng _gts _h0 |
||
| 999 |
_c55965 _d55965 |
||