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Balanced scorecard step-by-step : maximizing performance and maintaining results /

Niven, Paul R. ,

Balanced scorecard step-by-step : maximizing performance and maintaining results / Paul R. Niven. - xviii, 334 pages : illustrations ; 24 cm.

ISBN: 0471078727

Subjects--Topical Terms:
Organizational effectiveness --Measurement.
Performance --Measurement.

LC Class. No.: HD58.9 / .N58 2002

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