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Contact center services : intermediate /

Contact center services : intermediate / [authorised and edited by 3G E-learning FZ LLC] - v, 312 pages : color illustrations ; 30 cm. + 1 DVD (4 3/4 in).

Includes bibliographical references and index.

ISBN: 9789351158059 (paperback)

Subjects--Topical Terms:
Call centers
Call centers--Management
Call centers--Computer network resources
Telephone etiquette

LC Class. No.: HE8788

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