Contact center services : (Record no. 57742)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 010270000a22002770004500 |
| 006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS | |
| fixed length control field | |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 171102t2016 ts a g 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9789351158059 (paperback) |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | UIAM |
| Language of cataloging | eng |
| Description conventions | rda |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HE8788 |
| 245 00 - TITLE STATEMENT | |
| Title | Contact center services : |
| Remainder of title | intermediate / |
| Statement of responsibility, etc. | [authorised and edited by 3G E-learning FZ LLC] |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | [United Arab Emirates] : |
| Name of producer, publisher, distributor, manufacturer | 3G Elearning FZ LLC, |
| Date of production, publication, distribution, manufacture, or copyright notice | 2016 |
| 264 #4 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Date of production, publication, distribution, manufacture, or copyright notice | c2016 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | v, 312 pages : |
| Other physical details | color illustrations ; |
| Dimensions | 30 cm. + |
| Accompanying material | 1 DVD (4 3/4 in). |
| 336 ## - CONTENT TYPE | |
| Source | rdacontent |
| Content type term | text |
| 337 ## - MEDIA TYPE | |
| Source | rdamedia |
| Media type term | unmediated |
| 338 ## - CARRIER TYPE | |
| Source | rdacarrier |
| Carrier type term | volume |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references and index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Call centers |
| 9 (RLIN) | 562373 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Call centers |
| General subdivision | Management |
| 9 (RLIN) | 346262 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Call centers |
| General subdivision | Computer network resources |
| 9 (RLIN) | 562374 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Telephone etiquette |
| 9 (RLIN) | 208275 |
| 710 2# - ADDED ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | 3G Elearning FZ LLC (Firm) |
| 9 (RLIN) | 559946 |
| 907 ## - LOCAL DATA ELEMENT G, LDG (RLIN) | |
| a | .b1066466x |
| b | 13-08-23 |
| c | 13-08-23 |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | m |
| Operator's initials, OID (RLIN) | 13-08-23 |
| Cataloger's initials, CIN (RLIN) | - |
| First date, FD (RLIN) | - |
| -- | - |
| -- | eng |
| -- | ts |
| -- | 0 |
No items available.