The virtual reference handbook : interview and information delivery techniques for the chat and e-mail environments / Diane K. Kovacs.

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Material type: Text

TextPublisher: London : Facet, 2007Description: xvii, 132 pages ; 23 cmContent type:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books - Printed	PERPUSTAKAAN GUNASAMA HAB PENDIDIKAN TINGGI PAGOH Main Library General	Z 711.45 .K68 2007 (Browse shelf(Opens below))	Available		1000242539

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Previous	Z711.2 .G72 2005 Learning to lead and manage information literacy instruction /	Z711.2 .S64 2001 Web-based instruction : a guide for libraries /	Z711.2 .T34 2006 Making the writing and research connection with the I-search process : a how-to-do-it manual /	Z 711.45 .K68 2007 The virtual reference handbook : interview and information delivery techniques for the chat and e-mail environments /	Z711.45 .V57 2008 Virtual reference service : from competencies to assessment /	Z711.47 .I57 2008 Internet Librarian International 08 : collected presentations, 16 and 17 October 2008, Novotel London West, London, UK /	Z715 .J86 2001 Instant Web forms and surveys for academic libraries /	Next