Treating people well : the extraordinary power of civility at work and in life / Lea Berman and Jeremy Bernard ; foreword by Laura Bush
Material type:
TextPublisher: New York : Scribner, [2018]Copyright date: ©2018Edition: First Scribner hardcover editionDescription: xxiv, 226 pages, 8 unnumbered pages of plates : color illustrations ; 24 cmContent type: - text
- unmediated
- volume
- 9781501157981
- 1501157981
- 9781501157998
- 150115799X
- BJ1853 .B46 2018
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| Books - Printed | PERPUSTAKAAN GUNASAMA HAB PENDIDIKAN TINGGI PAGOH Main Library General | BJ1853 .B46 2018 (Browse shelf(Opens below)) | Available | 0000002552 |
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| BJ1801.M37 BJ1801. M37 2016 Nilai Masyarakat Malaysia / | BJ1801.M37 BJ1801. M37 2016 Nilai Masyarakat Malaysia / | BJ1838 .S26 2008 Panduan protokol dan tatatertib majlis | BJ1853 .B46 2018 Treating people well : the extraordinary power of civility at work and in life / | BJ1879.M4 M65 2010 No title | BJ2007 S25 2003 c.4 Mengurus majlis dan acara rasmi / | BJ2128 M3 F224K 2015 Kesantunan masyarakat Malaysia / |
Includes bibliographical references (pages 223-226)
Begin with confidence -- Honor and charm, the great equalizers -- The quiet power of consistency -- Listen first, talk later -- Radiate calm -- Handle conflict diplomatically -- Honesty is the best policy (except when it isn't) -- The gift of loyalty -- Own your mistakes -- Keep smiling, and other ways to deal with difficult people -- Virtual manners -- Details matter
"A guide to personal and professional empowerment through civility and social skills, written by two White House Social Secretaries who offer an important fundamental message-- everyone is important and everyone deserves to be treated well."-- Provided by Publisher
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