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1.
Services management : the new paradigm in hospitality / Jay A. Kandampully by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Publication details: Upper Saddle River, N.J. : Pearson Prentice Hall, c2007
Availability: Items available for loan: PERPUSTAKAAN GUNASAMA HAB PENDIDIKAN TINGGI PAGOH (1)Call number: TX911.3 M27 K16S 2007.

2.
Services management : the new paradigm in hospitality / Jay A. Kandampully by
Publication details: Upper Saddle River, N.J. : Pearson Prentice Hall, c2007
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